Tech Rep

Posted by Stan's No Tube on 09/20/2024

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Tech Rep Job Basics

Industry Sector: Bike
Job Type: Full-Time
Job Categories: Tech Rep
Salary: -
Required to Relocate: Yes
Required to Travel: Yes
Employee May Telecommute: No
State: Pennsylvania
Job Seeker Must Live Within: 50+ miles
City: State College
Required Experience: 1 - 3 years

Tech Rep Job Description & Requirements

Job Title: Tech Rep

Events such as races, festivals, expos, and clinics have always been a large part of what we do at Stan’s NoTubes. These events act as outreach to the cycling community and set us apart from other companies, proving that Stan’s NoTubes is involved in the sport and supports our products, customers and athletes. Events are a critical opportunity for the brand to interact with our end users and the Tech Rep position is therefore the public face of the Stan’s NoTubes brand at such events.

Position Purpose:

The purpose of the Tech Rep is to provide expertise, support and education at events in the cycling community. The Tech Rep will plan for future events as well as provide customer service support when in the office.

Tech Rep Job Responsibilities:

Transport equipment and marketing materials to events
Provide technical support for event attendees
Promote Stan’s products in line with marketing goals
Educate dealers and end users regarding tubeless technology in general and Stan's product specifics
Identify opportunities to expand reach and visibility
Collaborate with sales and marketing teams on schedule and staffing
Compile regular reports on event trends and in-field service
Schedule and promote tech clinics with dealers
Manage van-based inventory (displays, spare parts, promotional items)
Staff the tech and service phone, email, and live chat when not traveling
Manage vehicle maintenance, including scheduling service

Required Qualifications:

· High School Diploma or GED

· Valid Driver’s License

· Passion for the outdoors

· Motivated, self-starter

· Knowledge of Stan’s NoTubes products and mission

· Technical aptitude for bicycle service

· Ability to lift 50+ pounds

· Ability to stand for extended periods

· Valid US driver's license and clean driving record

· Ability to drive for extended periods of time

· Familiar with MS Office and Google G-Suite applications

· Strong communicator with demonstrated customer service skills; have a good level of comfort with speaking in front of individuals as well as groups

· Travel domestically, primarily east coast to mid-west, 50-75% of the time

· 1-3 Years’ Experience

Preferred Qualifications:

· Experience with Asana

· Be friendly, fun, and engaging

Job Type:

Full Time (40 hours per week)
Pay Rate and Type:

Salaried Position; $40,000-$50,000 per year
Location:

State College, PA

Required to Relocate:

Yes

Remote Work Allowed:

About Stan's No Tube

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Today, riders and racers around the world rely on the tubeless technology Stan developed, and our sealant has been honored as one of the most important innovations in the history of cycling. “The First Name in Tubeless” is more than just marketing to us. It’s who we are. We also continue to push the development of high-performance tubeless systems for road bikes, offering both carbon fiber and aluminum rims specially designed to handle the higher pressures of tubeless road tires.

Our newest asymmetric rim designs took years to develop, and bring Stan's legendary ease of inflation and reliability to offset rims that allow for stronger overall wheel builds and in most cases a single spoke length for both front and rear wheels. By focusing on details like this, we continue to improve tubeless performance for all riders.

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