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Make to Order (MTO) Project Coordinator

Posted by PEARL iZUMi on 04/03/2024

Make to Order (MTO) Project Coordinator Job Basics

Industry Sector
Bike
Job Type
Full-Time
Job Categories
Production - Apparel
Salary
50-60,000
Required to Relocate
Yes
Required to Travel
Yes
Employee May Telecommute
Yes
State
Colorado
Job Seeker Must Live Within
25 miles
City
Louisville
Required Experience
1 - 3 years

Make to Order (MTO) Project Coordinator Job Description & Requirements

 

Make To Order (MTO) Project Coordinator

 

Department

Merchandising

Location

Louisville, CO (HQ)

 

 

Introduction to careers at PEARL iZUMi:

 

At PEARL iZUMi, we all play an integral role in our mission to “Unlock the Power of Inspiration and Impact” in a supportive, fast-paced and productive work environment.  This is why we exist, and all team members contribute in tangible and sometimes profound ways.  We are committed to building a team that represents a variety of backgrounds, perspectives and skills.  The more diverse we are, the better our work will be.  If you see value in “unlocking” this potential, then PEARL iZUMi could be the place for you.  We are looking for passionate like-minded people who are fueled by an innate desire to work in an environment focused on team success.  Whether your role is to create, to sell, or to support, careers at PEARL iZUMi give you an opportunity to make a difference.

 

We are also laser-focused on finding the right people who share our core values of Trust, Craft, Empathy, Impact, and Plus 1, as well as who help drive our Social Purpose.  Check out our website to see how PEARL iZUMi defines and captures these critical internal values and Social Purpose.  To be clear, we evaluate all candidates on their demonstrated commitment to these values.

 

Overview of role:

 

As the MTO Project Coordinator you will be the multi-dimensional liaison between customers and cross-functional teams to push projects forward. You will be responsible for facilitating communication, identifying customer needs, as well as best practices to support brand initiatives.  

With guidance from the MTO Manager, you will work in a fast-paced, collaborative environment to build Pearl Izumi’s MTO business while enhancing the consumer experience.  The successful candidate will ensure that a complete asset package is submitted for each MTO project aligning with the customer’s expectations. 

 

Essential Duties/Responsibilities:

·       Responsible for opportunity vetting across all channels of the brand’s custom apparel business. 

·       Responsible for ensuring all project materials are received and ready for execution

·       Is the product expert for all Make To Order (custom) apparel

·       Accountable for project execution by identifying all party needs, setting project timelines, adhering to customer budgets, & actively communicating with all parties to exceed expectations & ensure on-time delivery.

·       Anticipates project needs, discerns work priorities, coordinates and monitors timelines, and ensures deadlines are met.

·       Follows through with all tasks, assignments and job duties in a timely manner - with a strong sense of urgency

·       Focuses one’s efforts on discovering, meeting and exceeding stakeholder’s needs and expectations.  

·       Respond to all inquiries in a professional and courteous manner. 

·       Interacts with others in a constructive, positive and respectful manner. 

·       Assists team members or coworkers in achieving goals and completing assignments.

·       Adviser to all Inside & Outside Sales Teams to ensure partnerships that support the company mission.

·       Collaborate with Operations, Sales, and varied cross functional teams to achieve company goals and execute growth opportunities

·       Effectively handles changing environments within the organization; maintaining effectiveness when dealing with multiple and conflicting priorities, or during times of adversity.

·       Accurately assesses critical issues and concentrates work efforts on them to produce valued results.  

·       Effective in using active listening skills when engaging in conversation when approached with a challenge.

·       Maintains personal productivity and effectiveness in the midst of change, ambiguity, or stress. 

·       Responsible for proofing material at all stages of projects. 

·       Identifies key trends opportunities, and organizational capabilities that would bring competitive advantage to the organization.  

·       Sees trends before others and integrates concepts in a unique way.

 

 

Job Qualifications:

· Demonstrated project management background in support of varied national accounts, brand initiatives, and/or key partner growth opportunities

·   Experience working with varied sales teams & graphic designers

·   Able to identify all party needs (customer & brand) in the interest of developing & maintaining successful long-term partnerships

· Communicates efficiently & effectively, working collaboratively in an open environment with product and operations teams and cross-functional partners.

·     Ability to maintain high level of service and relationship management support.

·     Resolves issues in a manner that builds trust with customers and team members.

·    Self-starter and possess the ability to work both independently and as part of a team

·    Excellent written and verbal communication

·    Receives feedback and criticism in a positive manner

·    Strong analytical and problem solving skills

·    Ability to manage multiple sources of data

·     Proactive thinking, initiative, and composure in a fast paced environment

·    Strong Microsoft Office skills (Word, Excel, Outlook, and Illustrator).

·    Personal interest and involvement in cycling preferred.

 

 

 

NOTE:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job.  The successful candidate will be expected to perform all functions from administrative processing to leading change initiatives.

About PEARL iZUMi

At PEARL iZUMi, we all play an integral role in our mission to “Unlock the Power of Inspiration and Impact” in a supportive, fast-paced and productive work environment.  This is why we exist, and all team members contribute in tangible and sometimes profound ways.  If you see value in “unlocking” this potential, then PEARL iZUMi could be the place for you.  We are looking for passionate like-minded people who are fueled by an innate desire to work in an environment focused on team success.  Whether your role is to create, to sell, or to support, careers at PEARL iZUMi give you an opportunity to make a difference.

 
We are also laser-focused on finding the right people who share our core values – Trust, Craft, Empathy, Impact, and Plus 1.  Check out our website to see how PEARL iZUMi defines and captures these critical internal values.  To be clear, we evaluate all candidates on their demonstrated commitment to these values.
 
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