Product Specialist

Posted by Sea to Summit on 03/15/2024


Product Specialist Job Basics

Industry Sector
Job Type
Job Categories
Admin/Clerical, Customer Service
$60,000 - $80,000
Required to Relocate
Required to Travel
Employee May Telecommute
Job Seeker Must Live Within
Required Experience
1 - 3 years

Product Specialist Job Description & Requirements

Sea to Summit is an award-winning Australian brand and manufacturer of ingeniously designed omni-terrain outdoor gear. We are constantly working towards creating the perfect balance of weight, durability, packability, and our products are field-tested in the world’s most demanding environments.  Sea to Summit was established in 1990 and currently has offices in Western Australia, North America, Germany, and China. We currently have an excellent opportunity for a energetic individual who is passionate about technical outdoor gear, enjoys being the go to resource for all things product related, and enthusiastic about developing and hosting trainings to join our team as our Product Specialist in the Boulder, CO office. 

The Product Specialist will act as our internal product expert who combines multiple perspectives into holistic and relatable product experience that maximizes the impact to business. This role will develop and facilitate product training to internal and external audiences that drives product understanding and product knowledge that ultimately leads to customer satisfaction and sales optimization. The Product Specialist has a keen eye for spotting market trends, an understanding of the materials and finishes that go into product design and production, and a willingness to inspire others with a passion for learning while working both independently and within a team.

The Product Specialist reports directly to the North America Marketing Director. This position will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals.

The ideal candidate has the following attributes:
  • 3+ years in retail, sales, or customer support related position, preferable with experience supporting technical consumer goods and has conducted product trainings
  • Capable of developing training content and ability to facilitate engaging and experiential learning programs
  • Ability to command respect of sales specialists and diverse audiences through verbal, written and presentation skills
  • Strong organizational skills and highly detail oriented
  • Ability to memorize details like product specifications.
  • Articulate and able to perform demonstrations that engage and inspire.
  • Strong ability to communicate, coordinate, and collaborate across all functions and levels of staff
  • Demonstrated commitment and ability to advance diversity and inclusion within the brand.
  • Ability to demonstrate initiative, excellent judgement and collaboration with team.
  • Proactive self-starter with the ability to work independently; strong ability to set priorities, solve problems, and be resourceful under pressure.
  • Demonstrated ability to capture the voice of the organization
  • Proficient in Microsoft Office 365, specifically PowerPoint
  • Flexible and adaptable when facing changing priorities in a fast-paced environment
This is a full-time office-based position (with opportunity for 1-2 remote work days per week); located in Boulder, Colorado. This position will be required to travel up to 80+ days a year and must have a valid driver’s license. 

This position comes with a comprehensive benefits package which includes health insurance (medical, dental, vision), retirement match, EAPs, paid time off, community service leave, paid holidays, gear allowance and some other great perks. The salary range for this role is $60,000 - $80,000 with the starting salary around the mid point of this range.

Sea to Summit is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job.

About Sea to Summit

Sea to Summit is an innovative design and product development company that engineers a wide range of intuitively simple products that help make time in the outdoors fun, efficient and comfortable. Outdoor enthusiasts and active travellers purchase our products in over 60 countries through diverse retail channels. In our 36 years of operation, Sea to Summit has become an award-winning global brand, recognised internationally as an industry leader in product design and business innovation.  Sea to Summit

Significant growth and international recognition haven diminished our start-up spirit though still a highly creative, fully collaborative team with a radically innovative approach that mirrors the hungry, young company of our roots.

We'e a dynamic business with offices in Australia, Germany, China and Hong Kong.

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